KDS Bespoke Logistical Solutions
At KDS Distribution, we recognised early on that not every business is seeking the the same logistical solutions, which is why we decided to provide our customers with the option of bespoke solutions. After all, every business is unique, and brings its own set of requirements to the table. Whether your business requires specialist handling of parcels, unique sets of delivery protocols, specific security issues, particular time or cost constraints, KDS Distribution will work with you to provide you with the solution you are looking for. We can ensure that we grasp your needs and sound them out with you so that we can train our drivers to work exactly to your brief.
One distribution manager for a large High Street retailer describes our bespoke approach thus: "What was good for us was that when we attended the preliminary meeting, we had a list of questions to ask. The KDS team answered them before we even got the chance to ask them. What came across was that they had taken the time to get to know our business - so right away the relationship was there. We set up a pilot project and it all grew from there."
It is this bespoke approach to solutions that means that we are able to work closely with major corporations, including Amazon and FedEx, as well as smaller local businesses. Whatever the size or scope of the solution you are seeking, we will explore all options with you to find the right answer to your questions.
Consultancy
Our creative team is also happy to partner with you to provide consultation services, to find out how best to meet your needs. In the modern world, with competitive pressures on businesses greater than ever, and with heightened customer demands, taking some time to find new ways of delivering services, more efficiently, flexibly, speedily - or whatever you need - could save your company money - or take it to the next level.
At KDS, we will use our expertise in Logistics, to provide you with the best solution to your distribution needs. All our projects, large or small, are personally controlled by one of our directors. We will be pleased to bring real added value to your supply chain management and logistics planning. KDS offer the following consultancy services:
- Supply chain and logistics strategy - as part of the planning process we can provide road maps to a successful implementation, identify problem areas and develop contingencies.
- Project management & supply chain implementation - we can also offer a rapid response facility, sending in a team of qualified personnel to undertake emergency actions when operations hit a crisis.
- Logistic and customer related issues - customer service in logistics is a source of competitive advantage in business precisely because so few companies give it any importance or value. KDS provides a practical route to improving customer relationship management in logistics.
Success in this last field comes from developing an integrated programme, by ensuring that you fully understand what your customers want from customer service, and also that you understand the key logistical trends in your sector. We will work with you so that you are able to evaluate your performance in comparison to your competitors, and find ways to improve. We often find that a proper understanding of what your customer expects from customer service is key to enabling you to be more responsive. Not knowing how your customers measure customer service could prevent your business from achieving true competitive advantage. We will show you how to align yourself closely with your customers in order to exploit opportunities more effectively - whatever current market conditions.
To find out more about our Bespoke Distribution services, and / or our Consultancy services, please
contact us now.